RGS Adventures' Terms & Conditions apply to all coach day-trip and coach holiday bookings made through our website.

 

By booking a seat, you agree to the following cancellation policy:

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1. Passenger Cancellations:

22 Days or More Before Departure

• A refund will be issued with 20% deducted, or

• You may choose a 100% credit note to use on a future trip.

 

21-14 Days Before Departure

• 80% of the total trip cost will be refunded.

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13–8 Days Before Departure

• 50% of the total trip cost will be refunded.

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7 Full Days Prior to Departure or Less

• 100% loss of the total trip value.

• No refund will be provided.

 

No-Shows

• Passengers who fail to arrive on the day of travel forfeit the full fare.

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2. Ticket Transfers

• Tickets may be transferred to another passenger free of charge.

• Please notify us of the replacement passenger’s name before the day of travel.

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3. Cancellations by the Organiser

• In the event that we must cancel a trip (e.g., operational reasons, unforeseen circumstances), passengers will receive either:

• A full refund, or

• A 100% credit note, if preferred.

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4. General Information

• Please ensure you arrive on time for both outbound and return departures. Missed departure times cannot be refunded.

• Our contact number can be found at the bottom of this page. Please save this before travelling.